Reply To: Shocking way Emirates treats its Platinum members

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It is curious that you wanted to speak only to a supervisor…

What did you want that the other agents could not provide when you rang them in those 4 instances prior to your flight in Business?

Presumably once an airline changes an aircraft, which impacts the availability of a cabin, the only other option if you choose not to travel on another day, is a refund. Was that specifically requested for or did you think Emirates could change the aircraft just because a supposedly esteemed member had insisted he flies in First?

In short, did you ask for realistic compensation?

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