Just returned in Business from DEL – HKG. Knew exactly what I was getting before boarding the flight. I would rather that then the lottery you face with other airlines.
Senior CC saw that I had woken up and, with only 50 mins before landing, still ensured that I got the full breakfast service
Last time I travelled with QR , booked a 4 leg return trip with 3 fully flat and 1 lie flat seats. Actual flights on the day were 3 lie flat and 1 fully flat
Wow factor can be great, so can consistency