The In-town check-in service is perfect. It is fast, efficient. I could say I only wait no more than 3 minutes to get my boarding pass.
The ground staff keeps asking us to move faster to get into the gate. To be more professional, I believe they could rephrase their wordings to sound more polite.
The aircraft is a bit old while the air-cond is not good enough. I keep sweating throughout the trip. The seat is old with a very small PTV screen. The screen quality is below average and is not video on demand system.
In the snack refreshment, I asked for wet tissue paper. The CA replied that no wet tissue paper is offered during “XXX”. I cannot recall that specific term “XXX”. Please do not expect all passengers understand the terms used in airline industry. I thought there is no wet tissue paper throughout the flight, but it turns out there is one in the regular meal.
The regular meal is too salty and oily. I think couscous is quite famous in north africa, but we are not quite used to it in asian cuisine.
In general, I will keep choosing CX as my first priority, because CA are speaking our own language, plus movies are all having chinese subtitle.