I flew CX (KUL – JFK return) last September on their new business class – I must say, it was quite a painful experience for me. I couldn’t agree more with the numurous reviews that you feel cramped and boxed in your seat. I’m an averaged sized person.
Flew KUL – HKG (A340-300) last month with the old (long haul) business class seats – they were much better. Also travelled on the 777-300 old (medium haul) business class – you get sense of breathing space.
In contrast, 2 years back, I flew Singapore Airlines (SIN-JFK-SFO-SIN – combination of 77W and A340) on their new business class – unbeatable. Just returned last week on Malaysia Airlines (KUL-LHR-CDG-KUL – combination of 747 and 772)) – it was pretty reasonable.
It is very unlikely I’m going with CX to ATL this July. Gonna give BA a try.