I am Gold but have previously used the paid service you mention ( and found it well worth the modest charge). Going for Christmas again and now don’t know what to do. Staying again in The Intercontinental Festival City which might seem odd at first glance but we are really not beach lovers and this hotel ticks all the boxes, service and good pools with a great view and well designed. As taxi’s are so cheap, getting “downtown” is easy and The Festival Mall while small, has it’s own charms. Oh, and DXB is 10 mins and you would never know.