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I am currently seated in the CCR at LHR awaiting my flight to Atlanta.

Overall pretty good with a nice breakfast and coffee – but spoiled by a few idiots who think this is their own personal office when using mobile phones….. Have these people no sense of the needs of others??

Also the toilets are a real mess and no fault at all of BA – I am disgusted by the way people (notably, those who travel in 1st or have a CCR card) treat these facilites…paper towels simply discarded on the floor instead of the bin, toilet seat covered in urine – no doubt expecting that someone else will clear it up….

Absolutely NOT the fault of BA but certainly the fault of some of the thoughtless types who frequent this area.