Knowing CX as I do, if Willie Walsh thinks he can break down the unions in Hong Kong he would be a braver man than I. CX has seen falling standards because it simply cannot break the union into making any savings from current crew. A recent example, they created a Crew Menu at the Sofitel in Melbourne to lower the price of meals and subsequently lower the allowance paid to crew. Allowance is based on breakfast, lunch and dinner costs at whichever hotel crew are staying, the union noticed, fought and threatened to strike. CX backed down, and back paid any crew who had been affected by the change. The allowance has since returned to the previous level.