Reply To: Did BA stop the on-board Gold welcome?

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openfly
Participant

The points being made regarding em exit seats……BA has so many aircraft with different configurations of seating that, having booked an em exit seat, you find that you are in an ordinary seat due to an aircraft change. This happens frequently at Gatwick and is rather annoying. Needless to say BA covers it’s backside by saying that “seats can be changed for operational reasons”.

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