Reply To: Did BA stop the on-board Gold welcome?

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Luckily I am senior enough to nearly always work in WT as a choice, so it is not often that I would have that many. I have to say I can feel quite uncomfortable sometimes, as some pax like it and others don’t,(as you can see from reading on here), so doing something that you know a lot of pax don’t like, or feel uncomfortable with, is not an aspect of my job that I enjoy doing. Also , when it is done in first of Club it can be done a bit more privately, but in WT, I am always conscious that when a pax is in a, b , e,f , j or k seat and we are full, if they are travelling alone, all around can hear the conversation and I do not feel that you are able to deliver in the same way as when you can bend down to a seat and talk in a more personal manner.

Got to log off now, but I hope my posts give a bit of an insite from the other side.

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