Reply To: British Airways B777-300ER First

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Greeted at the door with ‘Welcome back, Mr FDOS, your seat is on the other side, at the front.’ No escort to 1K. No sign of the CSD, either.

The carpet area by my seat and the seat area needed a clean and I brushed dust/debris off the upholstery.

A welcome drink of champagne was offered and accepted. Whilst drinking it, I could hear the crew talking in the galley and they seemed thrown by the inbound a/c being an hour late; whilst the swan swimming across a lake does have an ‘above’ and ‘below’ contrast, it’s best not to let the below the waterline situation into the public domain, IMHO, especially in voices that carry well into the F cabin.

The purser i/c F asked me ‘are you joining us for lunch’ and I was obliged to say that I understood F to be dine on demand and I’d like to eat about 3 hours after departure, as I’d had a heaarty breakfast and the flight pushed back at 1125.

When lunch arrived, I had difficulty cutting through the salmon with a metal knife, it was so well cooked – well, no chance of food poisoning, on the bright side – the fish soup (chowder style) was nice.

The LPGS was enjoyable, but when I needed a glass of water (wasn’t given a bottle), the call bell was ignored on three occasions and as the belt sign was on, I had to flag down a passing crew member to ask – not acceptable in an F cabin.

On the upside, the new F cabin was in good condition (athough the loos were ‘compact and bijou’ on par with Y) and the flight made up nearly all of the delay, enroute. My wife remarked that she did not find the seat too different to the CW on the outbound and she disliked the lack of leg support bewteen sitting and sleeping, though I didn’t notice this, could be a matter of different leg length. The cabin did feel very full, with 14 seats present.

Bottom line, this was an Avios upgrade to a CW booking, so I wasn’t distraught (just disappointed), but I would have been if I had paid cash – really nowhere near an F service and I know from prior experience that BA has some excellent crews who are world beaters.

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