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AnthonyDunn
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Ian_from_HKG – 26/06/2013 04:40 GMT

There is, of course, another interpretation to this which is that BA did indeed transfer the bags on time but that CX failed to deliver on their end of the bargain. Not that they would be expected to admit the point, as evidenced by their “BA’s failure” line at Chep Lap Kok…

I am not an expert on the Schipol baggage system (now, that would be really sad…) but I would imagine that there is going to be at least some “human interface” required at some point in the baggage transfer process once the bags have arrived off the inbound flight. And, short of being there on the ground or obtaining access to the records on the baggage movement system, recording what was where and when, there is no way of saying for sure.