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#566071

IanFromHKG
Participant

According to my trusty iPad app on the EU passenger rights, compensation can be payable for delayed luggage, alhtough the airline may not be liable “when it has taken all reasonable measures to avoid the damage resulting from the delay of the baggage or when it was impossible to mtake such measures” – I think BA might struggle to prove their eligibility for that carve-out, unless it was Schiphol’s systems that caused the problem! Interestingly, it also says the amount payable is limited to EUR1,220 – so, double what you can get if you yourself are delayed!! Bizarre…

Anyway, CX seem to think we can get the bags tomorrow. Thank heavens there is nothing perishable inside…