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#566067

IanFromHKG
Participant

Well, the memsahib arrived back home this morning. BA *did* check through her bags from LHR-AMS on BA onto AMS-HKG on CX. And yet, despite a layover of 2 hours and 45 minutes and her having checked no less than four times that the bags were checked through (including checking in AMS), she was greeted on arrival by CX ground staff saying her bags were not on the plane because “BA did not hand them over to CX on time”

It’s an utter shambles