Reply To: BA Passengers Stuck Overnight At VCE AirportBack to Forum
If this story is true passengers are protected under the EU Rule 261/2004 on passenger rights. BA is responsible for the travel of these people according to the contract (ticket) and has to provide suitable refreshments, communication and accommodation. Furthermore these people are most likely entitled to monetary compensation on top of this.
I’m sure that if there is any ground to this claim a lawyer will be more than willing to assist any passenger on this flight.
The offer made by BA should, in my opinion, be rejected. Again, if this is a true story it’s a poor showing by BA.