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Back in the LHR First Lounge after a 3 week absence. Evidence of some improvements, for example cheese and meats now available (and one more cheese variety available than with the previous caterers if i was to be really specific). Still only one flavour of crisps and the absence of some other ‘staples’ still continues. When do you think we will get a definiteve view as to what the service will be once the bugs are ironed out?