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First Class Lounge a disaster. At 6.30pm there was NO English speaking newpaper. Reception went to the Concorde Room where there on only one! I asked what the soup of the day was and was told mushroom – only then to be told they no longer serve soup. I asked for a bacon bagette – none. I setled for the mozorella pannini – only to be told after 20 minutes that there was no mozerella. There were no sandwiches. The food was appalling. The Manager shrugged and said write your comments in the book. cost cutting gone crazy. BA will no longer be my airline of the year.