Reply To: More BA T5 lounge experiences (formerly disasters)*

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Arrived in afternoon around 2.30pm looking forward to a hot lunch. There was instead 3 choices of sandwiches or hot soup. Not at all impressed. The Walkers cakes and biscuits have gone. There are fresh cakes there but the wrapped biscuits have been replaced by cookie jars. No longer can you pop a couple of cakes/biscuits into your bag to have later. Like above I noticed choice of crisps down to one flavour only. I do not like the bar snacks at all. There are no longer any “to go” cups to take away a tea or coffee with you. The breakfast service there are no longer any sauce sachets, instead large jars with a spoon in each which with bugs and germs is not at all hygienic. They looked disgusting and I certainly would not touch. A major downgrade to the offerings I feel and huge fail to BA.

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