Reply To: B747-400 Mid J Retirement Plans

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Can’t help you with your query about the aircraft, but BA should help your mother if she has mobility issues – these include:

* On all longhaul twin aisle aircraft an on-board wheelchair is available
* A complimentary “meet and assist” service for customers with reduced mobility
* A complimentary service for taking customers with reduced mobility to and from the aircraft

See here:

So, the airline would normally provide a wheelchair (and someone to push it) or a buggy to deal with the terminal change and going to and from check-in, lounge etc. We have done this for my mother-in-law (who needs assistance more because she has expressive aphasia and therefore cannot communicate) and it works very well
I would also add that the Concorde lounge at JFK is pretty special, so if you do decide to do a connecting flight I would route through there. The lounge (and overall experience, frankly) at ORD is pretty ordinary

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