Reply To: BA documentary 1990

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There can be no doubt that the changes which brought about flat beds were a step change however as someone who tolerated the old first class cabins I think that much was lost.
Back then your name would have been used, the crew would have known their menu and wine list backwards and as FDOS point out, you would have got the food you wanted with full silver service.
The advent of flat beds saw silver service disappear and subsequently First has declined to the product it is today.

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