Thanks for the update. I guess if the crew are going to enjoy the 787 then this goes a long way to enhancing the customer experience. You are always so enthusiastic, but I hope your colleagues are too.
Nice to the see the removal of trolleys. Was there any instruction on heating the soup bowls before serving (please?!).
Mrs Hermes will be on to Boeing about the toilet seat technology – do they do house calls I wonder? 😉
ps (Anyone else remember the Comet 4 when the seat was the flush?)