Flew BA ClubWorld class for the first time between Toronto and Milan, with a stopover in Heathrow. Can’t say enough about the quality of service both on the ground and inflight. The best I’ve ever experienced. We weren’t in First Class, but we all felts like Kings and Queens!
If I had to find any fault, it would be with the configuration of the seats on our B777-200 flight. For those of us on seats by the window or in the centre section of the plane , we found ourselves climbing over the foot rests of the seats beside us. That would be fine if the opposite seat was a family member or friend, but climbing over the feet of a stranger was a little disturbing, to say the least.