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rob – just seen your original post. I’ve been flying for ever with almost every airline one can think of (and some you wish you hadn’t). I’ve always been able to choose my own routes and carrrier/s. In short, I can pick what I want subject to destination and timings. My conclusion is that, in the overall, BA beats the opposition by a decent margin. Having said that, there is only one aspect of all those aspects one could quote, where BA’s offer is a category killer, and that is the lounges – compared with the competition they are miles ahead. BA is pretty reliable, the product is always there or thereabouts, and, by and large, no more expensive than anyone else. So, for me, across the board BA is is the best … while being best at no single aspect other than the (particularly T5) lounges. Jonathan