Here is an example of people just being stupid. Friday evening BA lounge JER. Guy comes in and shows his Gold BA Exec card and asks if he can bring in his wife and their four friends as they have been celebrating his wife’s 40th birthday.
The lady on the desk phones through to supervisor and recevies a decline. The guy was not happy with that and whilst not making a scene asked to speak to the supervisor. The discussion was about five minutes but clearly and quite correctly it made no difference he was still declined access.