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I’m not aware that a £30 fee level even exists in the system; the only airport-payable ones that are published are £35 and £40 for extra and overweight respectively.
If your Gold card number is in the booking, then the system should automatically recognise the additional luggage entitlement.
The rules are at:
– and if your experience is at variance to those rules then I would certainly contact Customer Services and request a refund.