Reply To: BA asks office staff to volunteer as cabin crew

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That is the very reason that the staff contract should be changed to a profit share one. If they are tied into the success of the company, they will do all in their power to make it a success.

That way it is not just their job at stake, but their pay.

I believe the staff could well still earn their high salaries that way, but they would have to participate in service improvements to achieve it

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