Reply To: BA asks office staff to volunteer as cabin crew

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The solution here is simple, BA cabin crew should be paid at the industry average as a basic, and then have a profit share scheme for anything else. As a shareholder, I would be more than happy for there to be profits again, without them going first to grumpy stafff providing poor service to customers. If they had to earn their extra that way, they would not be too keen to inconvenience passangers, and there would be some left for me too!

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