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Expat_Consultant
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NT

On the same basis, should the Thames flood barrier be dismantled?

Snow disruption in the UK is a ‘known-unknown’ risk, in other words it can happen any year, but the exact amounts are not easy to predict.

I would hypothesise that a well run business, promoting itself as a reliable point of connection for business travellers, should have a feasible contingency plan for a known-unknown risk.

At the moment, one is left with the impression that the risk is accepted and left to a workaround on the day, which is not an acceptable attitude as far as I am concerned.

This is the second consecutive year that the London airports have suffered major disruption due to snow/ice and the total cost of these disruptions is no doubt many more times than the cost of the contingency.

If Helsinki Vantaa, an airport with a much smaller business than LHR, can ‘afford’ snow and ice equipment, then so can London. Of course HEL will use the equipment more than Heathrow, but the underlying principle is that a major airport needs to recover from disruption as quickly as possible.

Sadly, it seems more of a lack of will than sensible business thinking.