Reply To: BA nightmare

Back to Forum


Asia Pacific…..No, they do not have sufficient and given that the weather is the worst for 30 years you would not expect them to have. It would not make any business sense to spend millions of pounds on equipment that is used rarely.

Frankly, this is an unacceptable way of thinking.

Cutting costs in the short term may bolster the P&L, buit in the longer term it leads to competitive disadvantage, e.g. the British car and motorcycle industries etc.

Heathrow is a premier international airport, charging a premium compared to others.

Some of that income should be ploughed (pun intended) back into
extra equipment.

In the context of the turnover of this airport ‘millions’ is petty cash and business travel is very time dependent.

Heathrow’s performance is often not acceptable when things go wrong.

That’s one of the reasons I seek to avoid the place when connecting.

I’m not the only one.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below