Reply To: Where has BA’s service gone?

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Jonathanmiller: I am very intrigued and feel missed out of the earlier romantic aviation travel grandeur of stopping in all these places enroute (only read stories about travels on the Empire Airways and the “Rest Houses”) !

You are very right about managing people for doing a great job as it is also part of my business to do with Human Resources. Don’t Rod Eddington was the boss of Cathay Pacific prior to heading BA and Cathay has a very different approach of movitating their cabin crew members. Same with SQ.

On BA you would occasonally get superb INDIVIDUAL FA (best in the world, even better than on CX and SQ at times) but it is a Russian or shall we say British Roulette! The other two airlines are completely consistent.

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