It would be interesting to hear where pax are genuinely not satisfied with new F,whether its due to the new cabin layout or the manner of the cabin crew.
I would be thoroughly unimpressed if I was travelling F and the cabin crew were treating me as if I was in economy, both in their attitude and service levels. What would be interesting to hear is whether a top rate cabin crew service in F, would provide more positive feedback. Most of the criticism appears to come from pax who have experienced poor service and then go on to criticize or complain about the new cabin design (apart from the high tech windows).
I have experienced the new F on 2 flights. My honest opinion of the new cabin was that it was not as memorable or as noticable because the crew were so absolutely fabulous, it was they who made the flight so memorable.
Back to 60J next time………….