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HKGdirector
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FCT – You are so right. Poor training and odd attitude towards the people whose custom pays their salary.

VK – have you ever tried CX F class out of LHR ? 9 beds in the front of the 747 where BA cram in 12 ? As our resident BA Corporate Communications Director can you enlighten us as to BA’s policy regarding toilets ? Do the cabin crew give them any attention during a long haul flight ?