Reply To: Austrain – terrible customer serviceBack to Forum
You just need to ask again for a fair compensation. Copy a link to this forum just to let OS know that no fair compensation for you 10.5hr will be publicaly criticized because it is critisizable.
I used to have the same kind of problem with AF. It took me some time to get a compensation but I succeeded as one or your friend also did. The answer to your email was made by the wrong person; try again !