Reply To: I guess AA has no heart

Back to Forum

SimonS1
Participant

Maybe all the agent could see was that you attempted to book a ticket but it was never completed. Maybe the airline thought you didn’t want the seat and the booking lapsed.

Unfortunate but it happens. Just like sometimes people thought their booking hadn’t gone through and ended up with 2 bookings.

Frustrating but I don’t see what can be done here.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls