Reply To: I guess AA has no heart

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I knew about the hold, which is impressive, but surely no one uses it every time, just in case. It was at payment for the second ticket that something went awry, so that might just as well have happened coming out of hold.

I did not reference expertflyer as in addition to AA, the BA site showed availability throughout, as they were BA flights, so I thought that to be the real insurance, particularly as they went off that site after I bought them too.

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