Reply To: AA will not get my business…ever againBack to Forum
Yes the AA staff in the Admiral Club lounges are not always 100%. The flagship ones are better but you often go through the former to get to the latter. I think the BA lounge team have a better One World training. My issue with BA is the You FIrst Team who do not understand the One World Elite system at all, though they are always courteous and do try to help..