I will do anything to make sure I never fly on any American airline. The whole attitude of staff in the air and on the ground is second to none. The lounges are a joke. I am a diamond member of Marco Polo and was told I had to pay $50 to get in the lounge and then pay for food and drink inside the lounge where the slugs they employ in there all expect to be tipped every time they serve you. I was in first from Atlanta to LAX and this is a 5hr + flight and all they have to eat is peanuts. The miserable women who was supposed to be the FA, could not get behind her curtain quick enough after take off and huffed and puffed everytime someone wanted anything.