On the exam title of this thread, I would have to agree.
I just returned (code share unfortunately) with AA, and never again. I will look doubly hard to stay with the original ticketed airline on the return journey.
Attitude of staff, dire plane and layout (curtain only, hello the 70s have gone…). I have one good thing to say, and that was the cheerfulness of one flight stewardess.
First and last time customer from me for AA. I’m not writing anymore, because it would be full of impolite banned words and I may be still jetlagged.