Most unfriendly and lousy airline that I have ever traveled in. Flew from Rome to Toronto on 14th May
SERVICE – MOST RUDEST FLIGHT ATTENDANTS. They do not respond to any individual calls. You have to get up and walk to the front or to the back of the airplane if you need water, and serve yourself. I travelled with an infant, when I asked for some milk, one Attendant bluntly said no. But another attendant was good enough to accept the bottle and asked for my seat no. However, most of them are grumpy and look annoyed.
Entertainment – No personal entertainment, No power, No USB. There are TVs at the center which plays some videos. Most of those TVs are not functioning properly, some screens are in mono color.
Transport to Airplane – In crowded buses. So unorganized that passengers were asked to stay inside the bus for a long time after the bus had reached the plane.
NOT RECOMMENDED, CHEAP DEALS THAT YOU WOULD REGRET FOR TAKING.