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…BA should be courageous and should give those questionnaires to the mass of Economy pax–than BA could see what those people really think of its Eco and Prem Eco cabins. But in reality–the CSD mostly give those questionnaires to BA Exec Club gold and silver holders on board…
BA should take the time and opportunity to refurbish Economy and WTP after all this mayhem with the First Class cabin. Perhaps here BA could score again grandly like in the good old times…with great seats and services …hmm, if that time has already arrived and enjoying it in a BA cabin..that would be really great !