Yesterday I went to the Customer “SERVICE” Desk at Manchester airport and asked them to give me address where I might get an answer. The lady told me “We do NOT have an address!” You must use the web site and contact us by e-mail
I will try that and keep you posted, but it beggars belief – an international airline that doesn’t have an address????
The French really know how to build a rapport with their customers!
Since writing this I have discovered a contact address- on their web site – in France. ( Training need at MAN AF Service desk!)