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FDOS_UK
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Charles-P – 10/11/2015 08:31 GMT

I’ve seen it, too often. Whilst I am not disabled and do not have any disabled friends/family, the way we treat our fellow human beings in this respect is quite disgraceful and unacceptable.

Whilst EC261 has had a generally positive impact, I fear that EC1107 has made it more difficult to pin responsibility/redress down, as the pax has no commercial relation ship with the service provider.