Reply To: ‘5 star’ treatment of a Parlympian……

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I have a disabled relative who needs assistance at airports and he has a multitude of stories like these. Being left waiting is often the case, inappropriate comments from crew are depressingly common and it is clear that for many airports disabled travelers are an inconvenience.

Interestingly he always has praise for South African Airways and the staff at Jan Smuts who he says are the best at any airport he has used.

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