I’m a “thumbs up” for AA too.
I thought the lounges in LAX and JFK were really nice though – great staff, open spaces, nice ambience.
Plus, on 6 AA sectors total, I only had one “grumpy old bitch” on the LHR/LAX. The rest were absolutely amazing. One showed me photos of her holiday to Vegas when I was hanging about the bar area – I was heading there eventually – and also some pics of her and her friends in Honolulu (I’m going there on AA next month). On the JFK/LHR flight the mini cabin was empty and the service was the BEST I have ever had on a flight! One crew member even suggested snuggling in beside me when I was turning my bed down. After the copious amounts of “champagne” she had just served me I was tempted!