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Charles-P
Participant

My wife and I flew back on Saturday from a week’s holiday. We had paid for exit row seating but we very surprised to see the couple across the aisle from us. The regulations for those sitting in exit rows are clear and yet we saw an elderly woman who was partially sighted sitting with a clinically obese man. Neither of them could have operated the exit row emergency exit doors on the Airbus.
I discreetly raised this with the cabin crew who looked embarrassed but said there was nothing they could do as the people had paid for the seats so they couldn’t ask them to move.
I don’t think this is acceptable and said so.