Reply To: BA and Ryanair: Number of complaints each airline receives

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transtraxman – 24/09/2015 09:26 BST

I’m not running Which down, but they got some data from a poll they conducted, whereas the CAA is the official airline regulator in the UK and collected the whole population of complaints in 2014.

The CAA data is factual, the Which survey is an opinion poll of a sample of the population.

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