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transtraxman
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The prestigious magazine “Which” has published a list of the top 100 brands.
“Ryanair, easyJet and Flybe fail Which? customer service test”
(Travel Weekly 17-9-15)

http://www.travelweekly.co.uk/Articles/2015/09/17/56628/ryanair+easyjet+and+flybe+fail+which+customer+service+test.html

In a list of 100 brands Ryanair comes in alongside Vodafone at a lowly 95.
Easyjet and Flybe were joint 89.
First Choice at 51 while Thompson and Thomas Cook shared 35 (with others).
British Airways came out as the top ranked travel business at 27.

Need one say more?