Reply To: BA and Ryanair: Number of complaints each airline receives

Back to Forum

FDOS_UK
Participant

Hi Anthony, thanks.

From the CAA data

BA 67.3 complaints per million
Ryanair 31.9 complaints per million

So it would appear to be a straightforward quote of the regulator’s own data.

Edited to add: it’s time the regulator clamped down on airlines avoiding their lawful responsibilities.

Magazine Subscription
BTUK September 2017
Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls