Reply To: BA and Ryanair: Number of complaints each airline receives

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AnthonyDunn
Participant

@ FDOS_UK – 22/09/2015 11:08 BST

Welcome back.

If the Torygraph item refers to the data source of complaints, then I am surprised at FR’s assertion bearing in mind the reporting on “Money Box”:

http://www.bbc.co.uk/programmes/b06bcst6

The rubric for the programme reads:

“The Civil Aviation Authority is taking action against Ryanair for failing to pay compensation to passengers for flight delays of over three hours. Ryanair denies it is doing so. The CAA action comes a day after Europe’s top Court of Justice confirmed that airlines cannot escape their obligations to pay compensation if a delay is due to a mechanical defect with the aircraft. So will delayed passengers now get the compensation the law says they must have?”

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