Reply To: BA and Ryanair: Number of complaints each airline receivesBack to Forum
There is another reason why FR complaints are lower than BA and that is due to the type of customer they cater for. Whilst there are a number of business travellers using FR, the majority are those that would probably not have afforded to fly or not afforded to fly as often.
In this group their expectations are lower and they are unlikely to complain in an official capacity.
Good to see you back on form FDOS, no longer in Malta did I see you mention in another thread?