Reply To: BA and Ryanair: Number of complaints each airline receivesBack to Forum
This argument will run and run. In essence, Ryanair does what it says on the tin pretty well. It doesn’t offer much but does it well.
BA fail too often to live up to the expectations they set and, consequently, trigger dissatisfaction more often.
Catering on short haul is just awful – they’d be so much better just bringing a trolley through like Ryanair and charging you for what you’d like!
The condition of some BA planes is appalling and Ryanair have a modern fleet they maintain well. As someone above says – a league table of hull losses by incident could be problematic!